Fiber-Seal of Charlotte is a family business, owned and operated by the husband and wife team Robert and Taylor Nelson. Along with our wonderful receptionist Patty we strive to provide the highest level of service to our clients. Our favorite thing about Fiber-Seal is getting to meet all our clients (and their pets!) and helping remove the stress of messes and accidents from their lives, allowing them to truly enjoy the interiors they always dreamed of…worry free! As native Charlotteans, we truly enjoy being able to provide a top notch service to the community we love so much.
Founded in 1971 by Steve Nelson
Fiber-Seal is much more than just a fabric protection company. In 1971, consumers were just beginning to embrace the concept of fabric protection. It was an innovative product that could be applied to fabrics, carpeting, and rugs, which would repel liquids and keep fibers cleaner longer—without changing the color or texture! Other protective fabric treatments were available in the marketplace at that time; however, problems were not always prevented, and stains were not as easily removed as expected. In other words, consumers were left to fend for themselves whenever stains or soils occurred. No one was there to help.
Then, our founder, Steve Nelson, took one giant step beyond fabric protection. He saw a need for a specialized company and added local Service Centers as a more convenient way to get our great stain-resistant products into client homes and offices. In addition, having local Service Centers ensured that for more difficult problems or spotting emergencies, help was just a phone call away. In an unprecedented move, he promised complimentary service calls for any spots or spills the client could not remove during the service commitment. Even today, that concept remains a part of our service policy!
Leading solutions for over 50 years
Today, Fiber-Seal is comprised of over 90 territories nationwide, committed to the concept of combining eco-responsible fabric protection products with first-class service. Clients can enjoy their beautiful homes and offices without worrying about pets, messy kids, and boardroom luncheons. Each Service Center is locally owned, employing consultants and technicians who are your neighbors and friends. Members of the Fiber-Seal network share research, upholstery and carpet cleaning expertise, furniture protection tips, information about the newest fabrics and carpeting, and other knowledge that benefits clients every day in every service area.